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DIKI - Digital self-learning to empower elderly care staff and improve client satisfaction

The project will create a digital self-study method to be used as a staff training tool in sheltered homes for elderly people. It is possible to make the training available for the whole staff with the new mobile and interactive self-study method without the need for them to be absent from work. The online training supports paperlessness and sustainable development.

The target group is nursing staff of sheltered homes in Tampere. The need for continuing training is based on the legislation, the Ministry of Social Affairs and Health’s quality recommendations, and challenges in occupational wellbeing, quality of nursing and client satisfaction.

The project has four main objectives

  1. To plan a mobile pedagogical solution in cooperation with an ICT organisation.
  2. To support nursing staff's competence, occupational wellbeing and empowering by focusing the training on key everyday knowledge and skills.
  3. To plan the self-study method to have a strongly interactive operational logic which requires activeness from the learner and stimulates the learner's learning.
  4. The final objective is to improve the quality of nursing situation interaction experienced by elderly people, increase their trust in staff, and strengthen their functioning ability and sense of safety.

The two-year project's measures respond to the four main objectives

  1. Coding of the pedagogical ICT solution is purchased from an ICT organisation.
  2. The contents of the self-study method are planned based on literature and prior project results. The topics include e.g. interaction skills, rehabilitative work approach, and follow-up of nutrition and pharmacotherapy.
  3. Use of the pedagogical solution is planned, and the written learning material is made applicable for the mobile device and reflection as well as tested.
  4. The ready product is implemented for the use of approximately 200 nursing staff members and its functioning and impact are evaluated. Practices for continuing the operation after the project are agreed on. A publication and other information enable distribution of the educational idea throughout Finland.

The project results benefit staff, clients, and owners

The staff have the possibility to participate in continuing education which is easily available for the whole staff. The method also supports information society abilities of the mainly female and middle-aged staff. The staff's competence is strengthened, the staff members are empowered and have better abilities to reflect on their work and recognise their development challenges. The clients' experience of the quality of nursing improves, their sense of safety and trust in the staff increase, and their functioning ability is maintained. The employers producing nursing services have an easily accessible tool for staff development and the educational organisation as a partner for new educational and other cooperation needs.